As the Quality Manager you will manage our ISO 9001 Quality Management System (QMS) and will be responsible for our company's compliance to our QMS. Depending on your experience and interest, the role may extend to managing QA inspectors, but the primary role and immediate need is direct management of the QMS system for compliance both internally and with our suppliers. You are expected to know and own all aspects of the QMS and will report to the President of the company, as well as the SVP of Engineering.
Main Duties and Responsibilities
Manages the QMS system and ensures accurate and current documentation.
Using hands-on management, directs the daily quality control activities.
Monitors and engages suppliers for compliance to QMS.
Ensures appropriate training of all team members to QMS and specific job functions.
Interprets engineering drawings, schematic diagrams, and formulas; confers with appropriate staff to determine quality and reliability standards required.
Supports testing of products at specified stages in the production process for various quality criteria, including dimensions, performance, and mechanical/electrical characteristics.
Writes quality program documentation, including quality plans, incoming inspection instructions, and new product inspection techniques.
Works with customers and suppliers to define appropriate acceptable quality levels (AQLs).
Assists Purchasing Department with maintaining appropriate vendor quality.
Communicates with internal and external customers verbally and in writing regarding quality standards and specifications.
Identifies quality-related customer issues and develops Corrective Action and Preventative Action plans.
Coordinates and performs dimensional analysis, initial inspections, Material Review Board (MRB) activities, etc.
Oversees ISO 9001 and Internal Audits.
Coordinates annual 3rd party internal audits.
Oversees in-house Quality Assurance Team (ideally).
Who You Are
Experienced in Quality Assurance
Excellent communication and organizational skills
Open minded, strong collaborator
Resilient and adaptable
Continuous improvement, solution-oriented mindset
Computer literate, with a good understanding of the Microsoft Office Suite, and some data analysis skills
Bachelor's Degree in Engineering or related STEM field
Minimum of 2-3 years of direct QA experience
Ability to obtain and maintain a SECRET clearance. US Citizenship Required.
Solid written and verbal technical communication skills
Strong interpersonal skills - including ability to establish and maintain positive working relationship team members, stakeholders, and customers at all levels
Understanding of and commitment to an integrated Quality Management System
Experience with ISO 9001, GMP and GLP
Experience leading projects and inspiring teams
Previous experience working in quality, supply chain, program management, engineering, or manufacturing
Defense industry experience, including interface with government customers
Experience facilitating Root Cause Corrective Action (RCCA) and Failure Modes and Effects Analysis (FMEA) activities