Apply to ServiceNow Developer - $198K – $220K

We are seeking an experienced ServiceNow Software Developer to support a government Sponsor’s enterprise IT and human capital management initiatives. The ideal candidate will design, develop, enhance, and maintain ServiceNow applications that improve business processes, streamline IT support, modernize web-based systems, and support organizational goals.

Key Responsibilities

Design, develop, test, maintain, and document ServiceNow applications and integrations using Agile methodologies.
Implement application enhancements, security requirements, and industry best practices, including accessibility standards.
Analyze and document application architectures, databases, APIs, and system interfaces.
Develop and maintain code supporting databases and cloud-based services.
Conduct unit, functional, and user acceptance testing.
Support Tier 1, Tier 2, and Tier 3 service management processes.
Create and maintain technical documentation, including SOPs, workflows, knowledge base articles, architectural diagrams, security plans, and deployment checklists.
Collaborate with stakeholders to improve user experience, reduce operational costs, and increase software quality and delivery speed.
Follow established documentation, version control, and security compliance procedures.

Required Qualifications

Demonstrated experience developing ServiceNow applications.
Experience with Agile software development and Jira.
Knowledge of accessibility standards and industry best practices.
Experience analyzing and documenting web applications, databases, web services, and APIs.
Experience generating reports from web-based databases.
Hands-on experience with version control tools such as GitHub or Subversion.
Experience managing Tier 1, Tier 2, and Tier 3 support using service management systems.
Experience developing IT support documentation and technical procedures.
Experience supporting compliance or performance management applications.
Active TS/SCI clearance with Polygraph.

Preferred Qualifications

Experience supporting government Sponsors and partner IT organizations.
Familiarity with learning, language development, compliance, or performance management applications.
Experience with cloud technologies, networking, and platform hosting.
Proficiency in HTML5, CSS, XML, and JavaScript.
Knowledge of WCAG 2.0 AA accessibility and copyright compliance.
Experience with Tableau.

RCT Systems offers:

Competitive benefits package (medical, dental, vision, life insurance)
Immediate 401k vesting
Generous PTO and flexible schedules
$500.00 annual technology allowance

RCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class.

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Due to ITAR restrictions, some roles with RCT may require US Citizenship. Please choose the statement that best describes your status. *

I am a US Citizen.I hold a Green Card (i.e. Conditional or LPR)I will now or in the future require sponsorship to work in the US. (i.e. H-1B, F-1, K-1, B1 visa)None of the above represent my status.

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BY CHECKING THIS BOX, I understand and certify that the information on this application and its supporting documents is accurate and complete. I understand and agree that failure to fully complete the form, or misrepresentation or omission of facts, represents grounds for elimination from consideration for employment, or termination after employment if discovered at a later date. I authorize RCT Systems to investigate, without liability, all statements contained in this application and supporting materials.

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